![]() Select the Start button, then select Control Panel > Appearance and Personalization.Type folder in the search box, then select Folder Options from the search results.Swipe in from the right edge of the screen, then select Search (or if you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then select Search).Under Advanced settings, select Show hidden files, folders, and drives, and then select OK.In the search box on the taskbar, type folder, and then select Show hidden files and folders from the search results.Here's how to display hidden files and folders. Delete the Native Access.xml file and the *NAME OF PRODUCT IN DEMO MODE*.xml file.This can be solved by deleting the corrupted XML files and restarting Native Access.Ĭ: > Program Files > Common Files > Native Instruments > Service Center This can be done by right-clicking the "Native Access.exe" and selecting "Run as administrator". Now open Native Access in administrator mode.The folder structure should then look like this:Ĭ: > Users > Public > Public Documents > Native Instruments > Native Access > ras3 And finally, within the "Native Access" folder, create an additional folder named "ras3".Within that "Native Instruments" folder, create a new folder called "Native Access".In this location please create a new folder and name it "Native Instruments".Please note that if you can't carry out the steps in chapter 2, you might be missing the “Native Instruments” folder at the above location. Important note: Do NOT navigate to "C: > Users > *Your Username* > Documents"!Ģ.1 If missing the Native Instruments folder This can be solved by following the steps outlined here: Your activation fails because of corrupted or missing activation tokens Ensure that you are logging in with the same email address you initially used to register your NI products.Ģ. It may be that you are logged in via Native Access with the incorrect account (Native ID). The license may not in the account and you are most likely not logged into Native Access with the right email.Ĭlick to expand.My Products Are Showing As DEMO in Native Access You have the demo mode on our products. it's possible that you've exceeded the amount of activation allowed by the manufacturer. You have the demo mode on third party instruments. ![]() Should that not help either, please go to the following article and thoroughly go through all the steps to make sure you get the desired result:Īfter helping some of you on that thread, it looks like there is two issues here: Mac HD > Library > Application Support > Native Instruments > Service CenterĬ:\Program Files\Common Files\Native Instruments\Service Center Go the directories listed below that pertains to your operating system: If you have made sure you are logged in with the correct email address, please try the following basic troubleshooting that can also get the DEMO warning to disappear. and with Win10 it is even more important to keep reminding yourself to start a program with administrator rights.
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